Frequently Asked Questions (FAQ)

1. Can I return a used or opened product?
   No. We only accept returns for unopened and unused products received in damaged or incorrect condition.
2. How long does shipping take?
   Orders are delivered within 3–7 business days across India depending on the courier and location.
3. What if I receive a leaking product?
   Send clear photos or videos within 24 hours of delivery to our email or WhatsApp for quick replacement or refund processing.
4. How can I contact customer support?
   You can reach us at vishwaglowpex@gmail.com or call 9345664739 (Mon–Sat, 10 AM – 7 PM).
5. Are your ingredients safe for all cosmetic uses?
   All our materials are cosmetic-grade, but users must test suitability in their specific formulations before bulk production.